Managed Services and Outsourced IT

  • 24/7 Monitoring

    Your business relies on your network infrastructure. TekSoft Consulting provides 24/7/365 monitoring of all your critical systems. In the event of a hardware failure or critical issue, we are notified immediately so we can make sure your network is back online as quickly as possible.

  • Backup

    We configure and manage the backup of all your critical data. This includes Exchange servers, SQL databases, file servers, and many more. If a problem is detected, our team immediately begins working to resolve the issue. We support multiple platforms; including tape, disk-based, and online solutions. We believe your backups are vital to the security of your business.

  • Helpdesk Support

    We provide helpdesk support for all our clients via client portal, email, and telephone. We will work to resolve your issue in an expedited fashion and if we cannot resolve over the phone we will send someone to your business to get the issue resolved.

  • Servers, Desktops, Laptops, Firewalls . . .

    TekSoft supports Dell, HP, IBM and other name brand servers. We provide support on almost all major desktop & laptop brands running Windows XP or newer. We also support most major-brand security peripherals; including SonicWall, Cisco/Linksys, Juniper Networks, WatchGuard, and Calyptix. In regard to operating systems; our engineers support Microsoft Windows platforms starting with Windows 2000. We also provide varied support for Apple systems.

  • Anti-Virus and Anti-Spam

    We provide solutions to protect your network from malicious threats. Reports to show the status of averted threats on your network are provided to you by our engineers, as desired.

  • Virtual Private Network (VPN)

    With the amount of travel required today, remote access to your network is critical for many companies. TekSoft is able to configure an encrypted solution to allow remote users secure access to company resources.

  • Email

    Email has become essential for business operations today. If you have been without your email for even a short time, you would agree. We support on premise and hosted Exchange solutions, as well as non-Exchange options. TekSoft Consulting works with you to determine the most cost effective solution for your company.

  • Scheduled Visits

    Depending on the size of your company, onsite visits may be necessary to maintain your network as well as support your staff. We will meet with a designated contact and determine what issues are pending and need to be addressed and discuss any future projects that relate to your network infrastructure.

  • Disaster Recovery & Planning

    Business continuity relies upon your ability to recover from a disaster. As IT Consultants, TekSoft can provide this service to you and work with you to make sure you have the proper steps in place to recover quickly, should a disaster strike.

  • Data Recovery

    If your server, desktop, or laptop has a major failure due to a virus, file corruption, or hardware failure, we will help to restore or recover your data and, when possible, the entire system. This is a proactive solution that needs to be in place prior to such an occurrence. Please contact us (perhaps make this the "contact us" link) for details on setting this up for your critical systems.

  • IT Consulting

    Today's businesses rely heavily on technology. Therefore, it is crucial that your technology is aligned with and supports your business goals. TekSoft Consulting provides experienced professionals that not only understand technology but make it a point to understand your business. This is critical in providing the technology roadmap your business needs today and in the future.

  • Projects

    The current economy demands that companies run lean. However, businesses must still maintain a reliable infrastructure. Are you looking at a project implementation in the near future? Do you need an experienced consultant or project manager to assist with mapping out, designing, managing, and rolling out a project either alongside your staff or on our own? Whatever the demand, our consultants seamlessly integrate into your business model. We will work with you until completion and then step back once our work is done.

  • Staffing Support

    Many businesses face staffing challenges due to extended vacations, special projects, and seasonal business increases. TekSoft can help. We can provide temporary support to your business during these times to avoid unnecessary strain. Members of our team are available for hours or days; whatever meets your business needs.