ProCare - Server management

We offer a flat all-inclusive monthly rate per server, based on a pay-as-you-grow model so that you can easily predict and control your IT budget at all times. Our multi-tier MSP Plans give clients the ability to choose the method of support which suits them best to control cost while increasing efficiency and productivity.

Decide which MSP Plan below best suits your business and use the form on the right to contact us for a complete, no obligation quote.

Plan	Standard $100/mo.	Deluxe $200/mo.	Premium $300/mo.
Patch Management
Daily System Audits
24/7 access to support ⁽¹⁾
System Log Monitoring
Monthly Management Reports
Server(s) configured for remote access
Anti-virus software management
Remote Management
Bandwidth Usage Tracking
Spyware Removal and Management
Report Generation
Asset Tracking
License Tracking
Server Optimization ⁽²⁾
Hardware Vendor service coordination (warranty dispatch)
Unlimited phone support ⁽³⁾

Agreement Term	1 year	1 year	1 year

Schedule
Regular support hours	M-F 8:00 AM - 5:00 PM	M-F 8:00 AM - 5:00 PM	M-F 8:00 AM - 5:00 PM
After hours support	M-F 5:00 PM - 8:00 AM Sa & Su	M-F 5:00 PM - 8:00 AM Sa & Su	M-F 5:00 PM - 8:00 AM Sa & Su

Miscellaneous Fees
One-time initial setup fee	$500	$500	$500
On-site visits (2 hr. minimum)	$120/hr	$120/hr	$120/hr
Emergency/Critical after hours on-site visits (2 hr. minimum)	$180/hr	$180/hr	$180/hr
After hours remote support (1 hr. minimum)	$180/hr	$180/hr	$180/hr

1. After hours support is billed at $180/hr.
2. Based on Industry Standard best practices.
3. Unlimited remote and phone support during regular business hours.

At TekSoft we value the long-term relationships we build with our clients. We realize that introductions to prospective clients are critical to building new relationships. We would like to communicate that value to those who provide us with referrals.

Use the form below to learn more!

ProCare - Server management

Standard

Deluxe

Premium