CrossLoop

Install CrossLoop:
CroosLoop is a remote assistance software which allows us to connect to your PC and take control of your mouse and keyboard. CrossLoop is a secure and safe application provided by www.crossloop.com which asks for your permission before allowing access to your system. This allows our engineers to access your PC remotely while providing a totally secure connection.

Start by clicking on the link below. Once at the CrossLoop page please scroll to the bottom and locate the link that says, Skip CrossLoop Pro . . This should launch the download. Continue following instructions below.
When prompted, Select “Run”

Start CrossLoop by double-clicking the CrossLoop icon on your desktop. Once launched, a registration page will appear. You can select the skip option in the lower right. Click on the “Share” tab and make a note of the “Access” Code.
Call TekSoft Consulting at 888-235-9097 option 1. When connected, give the support engineer the “Access Code”.